Shipping, Returns & Refunds

Order Fulfillment, Shipping & Privacy Policy

Business Name: Riding Eagles Group LLC

State of Registration: Texas, USA

Email: info@ridingeaglesgroup.com

Phone: +1 (646) 285-6299

Payments

We accept secure payments through approved payment processors, including major credit/debit cards and other available checkout payment methods displayed at purchase.

Shipping

Orders are processed within 1-3 business days.

We ship from the United States.

Delivery is currently available throughout the United States.

Estimated delivery times:

U.S. Orders: 3-7 business days

Returns & Refunds

Returns are accepted within 30 days of delivery.

Customers are responsible for return shipping costs unless the item is damaged, defective, or shipped incorrectly.

Refunds are processed within 5-10 business days after the returned item is received and inspected.

Custom, personalized, and made-to-order products are non-refundable and non-returnable unless defective or damaged.

Privacy

We may send marketing emails, promotions, and order-related communications. Customers may unsubscribe from marketing emails at any time.

Customer information is retained for business, legal, and tax purposes, generally for up to 7 years.

We do not sell customer personal information.

Customer data is protected using reasonable security measures and is only shared with payment processors, shipping carriers, and service providers necessary to fulfill orders and operate our business.

For questions regarding orders, returns, or privacy, contact us at info@ridingeaglesgroup.com or +1 (646) 285-6299.